Brides Feedback

Feedback from some of our many brides throughout Australia and NZ.

Hi Heloise,
A big thanks to all the team there at Panache. You've all been so helpful! I went ahead and ordered the Brigitta and they arrived very promptly. They fit perfectly and I am very happy.
Thanks again,

Dear Ladies
Thankyou so much for your help when we arrived in your shop in January from Armidale. You were so generous with your time and information.
My daughter walked " on air "at her Wedding in April - thanks to the shoes we bought from you ! Her gown was from Farina. We had the Wedding at the cathedral in Armidale - 10 degrees all day, photos at our friend's property " Gostwyck" and then on our farm. It was a wonderful day! Thank you again.    Sybilla   Armidale

Thankyou to Cyndy and the girls at Panache Bridal Shoes for the fantastic customer service ! If every experience is as positive as purchasing my shoes, I can't wait to plan the rest of my wedding !!!  Michelle
To the staff at Panache Bridal Shoes
Your shoes were super comfortable throughout the day and were perfect. Thanks for making them especially,  Christie

Hi Jennifer I got my shoes today they fit perfect and look gorgeous!!! Can't wait to wear them on the big day. Kirsty

Hello GirlsJust wanted to let you know that my wedding shoes " KATE" were perfect..... so comfortable. I am taking your advice and having them dyed black so I can wear them again, I absolutely love them ! Susie T VIC

Fantastic service, thanks so much. I ordered my gorgeous shoes on Easter Monday and they arrived at the office the next day. I wasn't confident about ordering online so was really impressed when Cindy phoned me to help with sizing ! So professional, I wish the rest of my Wedding was as easy as the shoes. SALLY FREMANTLE WA

Just a quick note to say THANK YOU for the excellent service and speedy arrival of my shoes. Would highly recommend you and will be doing so ! Thanks again Ladies xx Sarah

Many many many thanks to Marissa who helped me pick my gorgeous Christal shoes earlier this year. I walked into the store and even though I spent a good hour trying to decide whether or not to get these shoes, she did not make me feel rushed or as though I was taking up her time. She understood the fact that it was a big decision and gave me all the time I needed. She was fabulous, and even though I left in between deciding to look at other stores, one of the reasons that I went back to Panache (apart from being smitten with the shoes) was because of her assistance throughout the morning. I would definitely consider coming back to Panache the next time I need formal evening shoes.

The wedding was just over a month ago, and it flew by. The shoes were so comfy, and absolutely gorgeous, they fit perfectly with my dress, as the dress itself is actually called the Cinderella gown.

Just wanted to say thank you again, I can't wait to wear these babies out again!
- Steph

I'm a very happy bride-to-be! Thanks so much for my heels, I LOVE them! Extremely fast postage too. If you're thinking of ordering heels from Panache, don't hesitate, you won't be disappointed! Thanks again Cyndy & Belinda for amazing service & helping to get my shoes to me in time :)
Darwin NT

Hello :) bought my wedding shoes today from your amazing store! The shoes are gorgeous and so comfortable... Im calling them my Cinderella shoes : thank you so much xx

Just ordered my shoes through you guys. I am super excited. They will be here tomorrow, wow! Thanks to the wonderful staff who sorted my order over the phone and helped me find the perfect shoe for my wedding. Wonderful service, highly recommend!

Hi Cyndy,
The Madeline shoes arrived this morning and they fit perfectly. Thank you for being so patient and helpful in exchanging them for a pair that fits. Your service is exceptional!! Thank you again.

King regards, Tracy

To Belinda and the team at Panache,

I received my 'Harriet' shoes in the post today - they are perfect, exactly what I hoped for. Going one size up was the right idea.

Now I can relax as I cross one more thing off the list!

Thank you for the friendly efficient service and for providing me with beautiful shoes for my day.

Kind regards

I have received my shoes yesterday and it fits me perfectly :)
Thank you for the great service, fast response, and the shoes are so

Highly recommended!

Many thanks
New Zealand


Thank you so very much for my wedding shoes! They are absolutely stunning, just beautiful!!

So much care was taken with the packaging and was delivered to me yesterday (Monday), no damage done to the box.

Great service and won't hesitate in recommending your website. I wish others would service the way you do.

Kind Regards,
Justine Kalms

Good morning ladies, I have just received my shoes - and I would like to say a HUGE thank you to all the lovely ladies who assisted me with the selection and sizing of my shoes. Your service is impeccable and commendable, which, in this day and age is as rare as hen's teeth! My dear old Nanna used to say I had "feet like fairies...the MANLY FERRY!" LOL. So again, thank you for all your help! I will be spreading the word! Regards, Kerrie

To Whom It May Concern, Just wanted to say a big thank you to the ladies at Panache, I received wonderful service and advice with my shoes, I showed a picture of my dress on my phone and the two ladies knew exactly what would go with my dress, the service was outstanding and the ladies were so lovely, job well done Panache Bridal. Colleen

Thank you, thank you, thank you for my beautiful shoes. I love them. And soooooo fast to deliver. Much appreciated, Jane           

Thank you to Belinda at Panache Bridal Shoes.... you saved the day. I don't know if you remember me but I rushed in to your store on Tuesday as the shoes I ordered online didn't turn up !!!!! I bought CLEMENTINE as I needed flats.... Love them.... Thanks again your advice was spot on Catherine.

Just a quick email to let you know my beautiful Honoria shoes arrived this morning – they are the perfect size and I absolutely adore them!!!

Thanks so much for making the purchase so simple and quick, it is highly appreciated,

Sara Harris

I just wanted to say thank you so much for all of your help in safely delivering my dream bridal shoes to Cairns. I LOVED them and will continue to cherish them!

Our photographer also loved them...please see photos attached.

Thank you

Dear Belinda,
Just wanted to let you know I got my Ivory Anastasia shoes this morning. Thanks for sending them so promptly. They are just gorgeous and I love them!

Thanks again,
Elise Crimmins

Just to let you know, my shoes arrived today. They are absolutely stunning and they fit perfectly!

Thank you very much for your fast service!!!

Kind Regards

You sent me down a pair of shoes ( JANE) on Tuesday and I just wanted to say thank you for your efficient service and assistance. It was a genuinely simple and pleasant transaction.

Thanks very much !

I just wanted to take a moment and give my sincere thanks to you.

You made the experience of purchasing something on-line so easy and super friendly, your assistance and quick response were amazing and i wish everyone had the same customer service that you have provided me with.

My shoes are amazing, perfect fit, perfect look and most of all perfect wedding shoes.

Once again, i thank you for the time and the service that you have provided me, i am for ever grateful.

Kind Regards

Thank you for great service! Silver Harriet sandals are very pretty , fit the foot and both Mother and Daughter are very happy! We really appreciate your assistance and prompt postage to Armidale.


Hi Ivy
I had my dress fitting today and the shoes are a perfect match to chiffon...and they are so classically beautiful AND comfortable! You are a star- thank you so much for your help.

Lee- Ann

Thank you so much for your excellent service. The shoes arrived on Tuesday. They're fantastic and fit my rather wide feet perfectly :)

Deloraine Tasmania

Dear Belinda and others at Panache, I have visited your section on your website showing Brides feedback and was wishing to add mine. Just wanted to say that I was extremely well-looked after in regards to my Bella style shoes that I ordered. Your services are efficient and trustworthy and your shoes of beautiful quality. I was further impressed by the personal note, included in my shoe box, written to me suggesting that the shoe size you recommended would be sure to be a perfect fit, and it was just that. Will certainly be encouraging others to consider you. Thank you for helping my special day come together. With love, Christie
I just ordered a pair of wedding flats online from you and they arrived Monday, unfortunately they didn't fit however i sent them back and today received another pair that fit perfectly!!! I just wanted to say a BIG THANK YOU to the ladies at panache for being so helpful and quickly sending me another pair of shoes! I don't usually buy online as i am worried about quality and refund or return policies however i was very happy with your service. I love my shoes and i would definately recommend Panache to anyone getting married :) Thank you Chloe

Good Morning, I just wanted to compliment you, on your fantastic shoe service you provided me. It's always nice to receive positive feedback. I ordered a pair of shoes Wednesday morning at around 10.30 am (Virginia White shoe). It was on my door step Thursday morning at 7.30 am! Amazing! Although it's a very simple and elegant style of shoe... I absolutely love it and I'm already practicing wearing it. I have a very unusual foot and I can feel, already how comfortable it's going to be on the night.. Thanks for your time. Meagan

I just received my shoes. The are perfect, perfect, perfect! Thank you so very much.... Caitie

Thankyou Thankyou Thankyou, I received my shoes yesterday (due to two very naughty friends paying them off for me!). I loooove them and I was shaking as I opened them and couldn't stop smiling! Thankyou for your excellent service and product, will definitely refer all my friends to Panache Bridal Shoes :)

I just wanted to let you know that I received my "Miranda" shoes on Monday. I am an heaven... They are just stunning and so comfortable, cannot wait until December now, I have had to put them away so I stop trying them on. Will be sure to send a picture!

Thank you,

Have a great day!

I just wanted to say thank you for your service. After ordering my shoes in the wrong size on Sunday, I contacted you via email on Sunday afternoon and requested a different size be sent. Not only did I receive an email back at 7.30 pm on Sunday (which is unheard of!), you were very obliging in my request to change my order. I have never encountered such lovely, polite and proficient service (especially when ordering on-line) and it was a pleasure dealing with you. My shoes arrived today (Tuesday) and I love them! I will be recommending Panache to everyone.

Thank you once again, and I can’t wait to wear my shoes on my big day in October!

I would like to extend my gratitude to Cindy who worked so hard to assist me with my order recently. The customer service you offered to your 'country clients' is exemplary and to top it off the shoes are spectacular and fit perfectly. They were delivered within days of my order. Thank you so much.

Thanks so very much
Fiona Hardy

Just letting you know the shoes arrived today and they are just PERFECT!!

Thanks so much for your help!!
Kristy Britten
Subiaco WA

Hi Cyndy,

I received the Rachael shoes this morning & they are perfect in every way :-) ...
Thank you so much for your help , you & your staff have been brilliant ..

Jolene Kinney

I just wanted to say a big thank you for your great assistance and service in selecting and delivering my wedding shoes! I got them during the week and they are absolutely perfect and just what I wanted! I cant thank you enough!

Christie Thomson

I placed my order yesterday at 4pm and I received my shoes today...Great service...I couldn't believe it when I saw them on my doorstep.Fantastic...and they are lovely.Just the right size...Thanks so much to Cindy who assisted me on the phone yesterday. Just so happy ,will highly recommend you to others in Melbourne.

Just letting you know that I received my Honor shoes in the mail. They are absolutely beautiful.Thanks so much for your great service and prompt shipping to rural NSW. Panache Bridal Shoes has been an absolute pleasure to deal with and I will happily recommend you.

I bought the Caitlin shoes recently. I just wanted to let you know that I received them and they are BEAUTIFUL!! Thank you so much ! It was great doing business with you!


Hi Belinda

Thank you received clutch bag today. Many thanks for courteous service by you and all staff members. Much appreciated.